Avaya Call Recording

Avaya
Call Recording on Avaya PBX

Are you looking for Avaya call recording information?

Avaya (formerly part of Lucent Technologies) is a leading Voice Over IP (Internet Protocol) provider for anything from small offices to large scale call center environments and traditional digital telephony solutions.

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Is NICE the best Call Recording System for Avaya?

Have a Avaya call center you would like to record?

Call center call recording is very popular and with a Avaya PBX solution this can be very easy by using either a trunk side or digital extension side call recording device. Now of course with trunk side recording, you will probably need some kind of CTI or Computer Telephony Integration so you can tell which call is on which channel of the T-1 at what time slot. In either case, a great call recording product can be found here.

More on Avaya Call Recording can be found at The Call Recording Center.

What about recording non-Avaya PBX calls?

There are other PBX phone systems that can be recorded. Here is a good list of digital PBX's that can be recorded: Call Recording Systems

 

 

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